{"id":2564,"date":"2024-02-12T13:37:35","date_gmt":"2024-02-12T18:37:35","guid":{"rendered":"https:\/\/www.cocoapp.com\/?page_id=2564"},"modified":"2025-03-28T15:35:10","modified_gmt":"2025-03-28T19:35:10","slug":"account-deletion","status":"publish","type":"page","link":"https:\/\/www.cocoapp.com\/en\/account-deletion\/","title":{"rendered":"Account deletion"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-48f9bad3d2506211719ad263db44c38a\">\n.avia-section.av-av_section-48f9bad3d2506211719ad263db44c38a{\nbackground-color:#f86463;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-48f9bad3d2506211719ad263db44c38a main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_one_half  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" 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class='av-special-heading-tag '  itemprop=\"headline\"  >Account deletion<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2564'><div class='entry-content-wrapper clearfix'><div  class='flex_column av-av_one_half-db3c685d37a83d385059f6f31cd9c4a7 av_one_half  avia-builder-el-2  el_after_av_section  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lsxfqvq9-f00a0b26a7ecf04dfa420ac188da2e8b\">\n#top .av_textblock_section.av-lsxfqvq9-f00a0b26a7ecf04dfa420ac188da2e8b 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itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>By filling out this form, you are requesting for user data to be removed from Cocoapp. Once the process is started, a representative will authenticate the request, then advise when the actions are taken.<\/p>\n<p>Note that when closing an account, the final invoice must be paid for prior.<\/p>\n<p>All data is permanentely deleted and only retained in our infrastructure backups for a duration of 7 days.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lsxfsp2g-72c5826be375823fc7c970d462e57835\">\n.flex_column.av-lsxfsp2g-72c5826be375823fc7c970d462e57835{\nborder-radius:50px 50px 50px 50px;\npadding:5% 5% 5% 5%;\nbackground-color:#fbd6e3;\n}\n<\/style>\n<div  class='flex_column av-lsxfsp2g-72c5826be375823fc7c970d462e57835 av_one_half  avia-builder-el-6  el_after_av_one_half  avia-builder-el-last  flex_column_div av-animated-generic bottom-to-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lsxfs0i6-93e022bdb4fd3c552521cb9f7d54f274\">\n#top .av-special-heading.av-lsxfs0i6-93e022bdb4fd3c552521cb9f7d54f274{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lsxfs0i6-93e022bdb4fd3c552521cb9f7d54f274 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lsxfs0i6-93e022bdb4fd3c552521cb9f7d54f274 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lsxfs0i6-93e022bdb4fd3c552521cb9f7d54f274 av-special-heading-h2  avia-builder-el-7  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Ask for account deletion<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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