{"id":2161,"date":"2023-08-23T14:43:49","date_gmt":"2023-08-23T18:43:49","guid":{"rendered":"https:\/\/www.cocoapp.com\/how-to-better-communicate-with-sms\/"},"modified":"2023-10-19T09:57:36","modified_gmt":"2023-10-19T13:57:36","slug":"how-to-better-communicate-with-sms","status":"publish","type":"post","link":"https:\/\/www.cocoapp.com\/en\/how-to-better-communicate-with-sms\/","title":{"rendered":"How to better communicate with SMS?"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-llo0q05x-bc553b481dfbfbc1f3be11155bee474b\">\n.avia-image-container.av-llo0q05x-bc553b481dfbfbc1f3be11155bee474b img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-llo0q05x-bc553b481dfbfbc1f3be11155bee474b .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-llo0q05x-bc553b481dfbfbc1f3be11155bee474b av-styling- avia-align-center  avia-builder-el-0  el_before_av_heading  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2153 avia-img-lazy-loading-not-2153 avia_image ' src=\"https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS.png\" alt='Comment mieux communiquer avec le SMS' title='Comment mieux communiquer avec le SMS'  height=\"1050\" width=\"2000\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS.png 2000w, https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS-300x158.png 300w, https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS-1030x541.png 1030w, https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS-768x403.png 768w, https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS-1536x806.png 1536w, https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS-1500x788.png 1500w, https:\/\/www.cocoapp.com\/wp-content\/uploads\/2023\/08\/Comment-mieux-communiquer-avec-le-SMS-705x370.png 705w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-syszfb-902472dc7da83afc9f308c148a72c071\">\n#top .av-special-heading.av-syszfb-902472dc7da83afc9f308c148a72c071{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-syszfb-902472dc7da83afc9f308c148a72c071 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-syszfb-902472dc7da83afc9f308c148a72c071 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-syszfb-902472dc7da83afc9f308c148a72c071 av-special-heading-h1  avia-builder-el-1  el_after_av_image  el_before_av_hr '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >How to better communicate with SMS? <\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ric9lj-53c5c94bdfbd6ff3ad7831df56906dc2\">\n#top .hr.hr-invisible.av-ric9lj-53c5c94bdfbd6ff3ad7831df56906dc2{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-ric9lj-53c5c94bdfbd6ff3ad7831df56906dc2 hr-invisible  avia-builder-el-2  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-qabouf-9e208a3168d4df2ce47d265b64bae105 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>SMS is one of the most effective marketing tools available today. First, it allows you to send multiple messages with a single click and at low cost. Then, more than 95% of text messages are read within minutes of receipt. That&#8217;s why many companies choose this communication solution. Let us show you some techniques to use it well.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-onxa47-d54c5d4a715cb65b2874916fa1431c9f\">\n#top .hr.hr-invisible.av-onxa47-d54c5d4a715cb65b2874916fa1431c9f{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-onxa47-d54c5d4a715cb65b2874916fa1431c9f hr-invisible  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-mo4ek7-6da05c95360261707e12b426863860c9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>1.\u00a0\u00a0\u00a0\u00a0\u00a0 Be clear and concise.<\/h2>\n<p>Be clear, direct and concise when communicating via SMS. Your customers or prospects should understand the subject of the message from the first sentence. If possible, do not exceed 3 sentences. Also, use captivating words and terms to hold your readers&#8217; attention. However, be sure to remain polite and courteous. And always follow the rules of grammar and spelling.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9gmp3-7e5384874d2a0d4488d3432eaaa051da\">\n#top .hr.hr-invisible.av-l9gmp3-7e5384874d2a0d4488d3432eaaa051da{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-l9gmp3-7e5384874d2a0d4488d3432eaaa051da hr-invisible  avia-builder-el-6  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-iv1k8n-d78c1e7e97697b69987642520ec1ede6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>2.\u00a0\u00a0\u00a0\u00a0\u00a0 Send your SMS at the right time.<\/h2>\n<p>It is best to send the SMS on Tuesday or Thursday. Studies show that opening rates are higher during these days. As for the hours, you have the choice between several time slots.<\/p>\n<ul>\n<li>Between 10 a.m. and 12 p.m.: it is usually the return to calm after the morning rushes. Recipients therefore have time to open and read your SMS.<\/li>\n<li>Between 2 p.m. and 4 p.m.: Recipients are not yet under end-of-day stress. Thus, they are still in the mood to read text messages.<\/li>\n<li>Starting at 6 p.m.: Users usually have their phones in hand starting at 6 p.m. That is what the statistics reveal. They have come home from work or school and they are relaxing. So now is a good time to send your SMS.<\/li>\n<\/ul>\n<p>Nevertheless, find out about the laws regarding sending commercial SMS in the recipient&#8217;s country. Indeed, some laws prohibit this between 8:30 p.m. and 8:00 a.m., and also on Sundays.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4terbb-070691c733051c0db1015ea8fb0ed097\">\n#top .hr.hr-invisible.av-4terbb-070691c733051c0db1015ea8fb0ed097{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-4terbb-070691c733051c0db1015ea8fb0ed097 hr-invisible  avia-builder-el-8  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-llo17717-5c5e1d748d3ca609a9906bc3d90c199d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>3.\u00a0\u00a0\u00a0\u00a0\u00a0 Be reasonable in the number of SMS sent.<\/h2>\n<p>Avoid bombarding your customers with text messages. You might tire them. Whenever possible, do not send more than 4 messages per month. Especially if it is on the same subject.<\/p>\n<p>In addition, send your SMS a few days in advance in case of ephemeral promotion. Your customers will have time to arrange their schedule. You can then send back a small reminder the day before, if necessary.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25n6nr-45feec2b45ff6a41fb92e9d15935fbda\">\n#top .hr.hr-invisible.av-25n6nr-45feec2b45ff6a41fb92e9d15935fbda{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-25n6nr-45feec2b45ff6a41fb92e9d15935fbda hr-invisible  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-llo17wbt-89ea939aea8c35534ce0eca5a2f28669 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Conclusion<\/h2>\n<p>SMS thus facilitates communication with your customers or prospects. You can use this channel to inform them of your offers and promotions. To invite them to an event or to remind them of an appointment. For best results, send clear, direct, concise and timely messages. Also, don&#8217;t be too invasive. At Cocoapp, we offer you a convenient messaging platform adapted to all companies. It allows you to manage your SMS and social media campaigns on a single application. Do not hesitate to contact us for more information.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-heheyf-fdc086f5d4f21b443e8ddd8d5f63b868\">\n#top .hr.hr-invisible.av-heheyf-fdc086f5d4f21b443e8ddd8d5f63b868{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-heheyf-fdc086f5d4f21b443e8ddd8d5f63b868 hr-invisible  avia-builder-el-12  el_after_av_textblock  el_before_av_social_share '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='av-social-sharing-box av-f3lvjr-40eb04605db91bee0152e3b6163239dc av-social-sharing-box-circle  avia-builder-el-13  el_after_av_hr  el_before_av_hr  av-social-sharing-box-color-bg av-social-sharing-box-same-width'><div class=\"av-share-box\"><h5 class='av-share-link-description av-no-toc '>Share this post<\/h5><ul class=\"av-share-box-list noLightbox\"><li class='av-share-link av-social-link-facebook avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on Facebook\" href='https:\/\/www.facebook.com\/sharer.php?u=https:\/\/www.cocoapp.com\/en\/how-to-better-communicate-with-sms\/&#038;t=How%20to%20better%20communicate%20with%20SMS%3F' data-av_icon='\ue8f3' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share on Facebook'><span class='avia_hidden_link_text'>Share on Facebook<\/span><\/a><\/li><li class='av-share-link av-social-link-twitter avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on X\" href='https:\/\/twitter.com\/share?text=How%20to%20better%20communicate%20with%20SMS%3F&#038;url=https:\/\/www.cocoapp.com\/en\/?p=2161' data-av_icon='\ue932' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share on X'><span class='avia_hidden_link_text'>Share on X<\/span><\/a><\/li><li class='av-share-link av-social-link-linkedin avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on LinkedIn\" 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.hr.hr-invisible.av-ebl03r-cc77b012972399ec65fca82a1dfdc66e{\nheight:80px;\n}\n<\/style>\n<div  class='hr av-ebl03r-cc77b012972399ec65fca82a1dfdc66e hr-invisible  avia-builder-el-14  el_after_av_social_share  el_before_av_contact '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<form action=\"https:\/\/www.cocoapp.com\/en\/how-to-better-communicate-with-sms\/\" method=\"post\" data-fields-with-error=\"Found errors in the following field(s):\" class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-15  el_after_av_hr  avia-builder-el-last   \" data-avia-form-id=\"1\" data-avia-redirect='' ><h3 class=''>Tell us about your project!<\/h3><fieldset><p class='  first_form  form_element form_element_half' id='element_avia_1_1'><label for=\"avia_1_1\">First name<\/label> <input name=\"avia_1_1\" class=\"text_input \" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class='  form_element form_element_half' id='element_avia_2_1'><label for=\"avia_2_1\">Name <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_3_1'><label for=\"avia_3_1\">Email <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_3_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_3_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_4_1'><label for=\"avia_4_1\">Subject <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_4_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_4_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_5_1'><label for=\"avia_5_1\">Company Name<\/label> <input name=\"avia_5_1\" class=\"text_input \" type=\"text\" id=\"avia_5_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_6_1'><label for=\"avia_6_1\" class=\"textare_label hidden textare_label_avia_6_1\">Message <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><textarea  name=\"avia_6_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_6_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_7_1\" class=\"hidden \" id=\"avia_7_1\" value=\"\" \/><\/p><p class='   form_element form_fullwidth' id='element_avia_8_1'><span class='value_verifier_label'>2 + 2 = ?<\/span><input name=\"avia_8_1_verifier\" type=\"hidden\" id=\"avia_8_1_verifier\" value=\"473737447\"\/><label for=\"avia_8_1\">Please prove that you are human by solving the equation <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><input name=\"avia_8_1\" class=\"text_input captcha\" type=\"text\" id=\"avia_8_1\" value=\"\"\/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Send\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>SMS is one of the most effective marketing tools today. We present you some techniques to use it well.<\/p>\n","protected":false},"author":1,"featured_media":2153,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-2161","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cocoapp-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to better communicate with SMS? - Cocoapp<\/title>\n<meta name=\"description\" content=\"SMS is one of the most effective marketing tools today. 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