How can you use the Cocoapp system to optimize your communications and logistics in your road and sea transport?
Thanks to technological advances, communication is becoming easier. The development of the Internet and messaging platforms makes it possible to manage communication internally or with customers more efficiently. Our Cocoapp system is both ergonomic and easily accessible. Find out how it can optimize your communications if you work in the road and marine transportation industry.
Cocoapp: our messaging platform for professionals
We provide you with a messaging platform developed by Appwapp. It has been specially designed to simplify exchanges within companies. It consolidates communication channels like social media and SMS into a single app. This makes it possible to ensure continuous contact with customers.
Our solution makes it easy to manage communications. It centralizes SMS exchanges and includes the management of social networks such as Facebook. We regularly introduce new features to improve convenience and versatility.
In addition to facilitating management, it is a strategic tool. The latter helps convert leads into loyal customers by identifying leads, opportunities, and flagging possible crises.
Application of our Cocoapp system in the road and maritime transport sector
In the field of road and sea transport, our solution can play a crucial role in optimizing communications and logistics.
Managing communications with the team
Our Cocoapp system allows you to ensure real-time communication to transport companies. This applies to both road and ship fleets. Some functionalities are, in fact, essential for coordinating transport operations. Here are some of them:
- Dissemination of official messages to drivers
- Management of shift replacements
- Reminders
Customer Communications
In the transportation industry, the ability to convert leads, identify loyal customers, and manage potential crises is crucial. With our system, you can create contact cards for each interaction. You can also track message history and organize customers into groups. This helps maintain a close connection with clients, manage appointments, and respond quickly to their needs.
Number Retention & Contact Management
In the transportation industry, fast communication is paramount. With our messaging platform, the management of incoming messages is centralized. This way, you don’t waste time searching for or filtering text messages.
Centralized and secure platform
Our centralized platform allows you to manage multiple customers or lines of business more efficiently. It is an ideal tool for transport companies managing different fleets or shipping lanes. In addition, the exchanges are secure. The transfer of sensitive information related to routes, cargo, or customers is done with complete peace of mind.
A must-have solution in the road and maritime transport sector
Our messaging platform simplifies internal communication. It allows you to strengthen relationships with your customers. Most importantly, the system optimizes the management of information flows and ensures the security of exchanges. You can expect better logistical and operational management.
